This policy sets out the basis on which any personal data we collect from you, or that you provide to us will be processed by us.
This policy also provides information on how you can instruct us if you prefer to limit the use of your personal information as well as the procedures that we have in place to safeguard your privacy. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purpose of the Data Protection Act 1998, the data controller is Nettlebed Creamery Ltd. In relation to all your personal data that we hold, we will observe our obligations under the Data Protection Act 1998 and the Data Protection Principles.
Information we may collect from you
If you notify us by e-mail or other written communication that any of the information which we hold about you is incorrect or misleading, we will take prompt action to correct or amend the information. You may do this by sending an e-mail to firstname.lastname@example.org
Unless permission is given by you in writing, we undertake to keep information about you confidential and in a way which does not enable you to be identified from the information displayed on our site.
Uses of personal information
We will acquire, store, process, use and disclose personal data about you if collected through;
General enquiry email address
Registering for events
Registering for newsletters
We may be forced to disclose information by the government or other law enforcement agencies or in connection with the investigation of unlawful activities. Third parties may also unlawfully intercept or access transmission or private communications. These therefore are exceptions to our policy of maintaining the privacy and confidentiality of your personal information.
If our business is sold, transferred or merged with another business, your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.
Except as explained above, we will not disclose your personal data to any third parties for any other purpose.
A cookie is a small text file stored on your computer, tablet, mobile or similar, for the purpose of recognising your device if you visit our website again (such as login, language, font size and other settings). This makes it possible to customise the Website to your browser. A cookie may contain text, numbers or e.g. a date, but generally there are no personal data in a cookie. It is not a program and thus cannot contain a virus.
When you visit nettlebedcreamery.com, we collect information about you that allows us to identify your device. The information is used to customise and improve our content on the website and to get statistical information (not personal information), so we can provide you with the best possible experience. If you choose not to accept cookies at all you may not be able to use all the functions of our website.
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and internal analysis. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
Storing your personal information
We are GDPR compliant. We store all information you provide to us on our secure servers. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
By submitting your personal information, you consent to the use of that information as set out in this policy
Owing to the global nature of the Internet infrastructure, the information you provide may be transferred to countries outside the European Economic Area that do not have similar protection in place regarding your personal data and its use as set out in this policy. By submitting your information you consent to these transfers.
Access to information
You have the right to access information held by us about you. Your right of access can be exercised in accordance with the Data Protection Act 1998. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
Neither party hereto shall be liable for any breach of its obligations hereunder resulting from force majeure which, for the purposes of these Terms and Conditions, means any cause beyond the reasonable control of the party in question. The foregoing shall not apply in respect of any obligation of Client to make payment hereunder. Each party shall give notice to the other upon becoming aware of an event of force majeure, such notice to contain details of the circumstances giving rise to such event. If a default due to an event of force majeure shall continue for more than six weeks then the party not in default shall be entitled to terminate the Order affected by such event.